An innovative emergency response system, with which residents of Kowdiar and Vazhuthacaud could send out distress calls over the past two years just by dialling ‘2’ on their mobile phones, is to be extended to more areas of the city.
The ‘In an Emergency’ (inE) facility, which will cover six major residential areas in Phase II, will be activated on Monday, said Abhilash R, chief executive officer of Rain Technologies, a Technopark-based firm which launched the facility with the support of the City Police and the residents’ organisations apex body, Federation of Residents’ Associations Thiruvananthapuram.
‘’In this phase, Kowdiar, Kuravankonam, Jagathy, Sasthamangalam, Nanthacode and Vazhuthacaud will be covered with emphasis on safety of women,’’ said Abhilash. In Phase I, covering 200 homes, the facility attracted more than 2,000 distress calls, of which 22 turned out to be ‘critical cases,’ according to Abhilash.
‘’In three months’ time we hope to cover the entire city by dividing it into clusters,’’ he said. By dialling ‘2’ on the mobile phone, a resident alerts the control room and a security guard is rushed to the spot. The guard assesses the situation and does the needful. If it is a medical emergency, the guard sends for the ambulance, or if the police are needed, he alerts them. The USP of inE is that it is backed by technology, said Abhilash. ‘’The idea is that the guard has to reach the spot within five to ten minutes. There will be a control room which also keeps track of the guard,’’ he said.
Rain Technologies had developed the technology in collaboration with city-based Eram Scientific Solutions, the company behind the e-toilet project.